Heggere Food Products Privacy Policy
At Heggere Food Products, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, Sanchya.in.
1. Information We Collect
We only collect the following personal information necessary to process and deliver your orders:
- Name: To identify you for order processing and delivery.
- Email Address: For order confirmations, updates, and customer service communication.
- Phone Number: For delivery-related communication and customer support.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To communicate with you regarding your orders (e.g., order confirmation, shipping updates).
- To provide customer support.
- To improve our services and website based on aggregated, non-personally identifiable data.
- To process and fulfill your orders.
3. Google Analytics
We use Google Analytics to collect basic, non-personal information about your website usage. This includes information such as:
- Pages visited
- Time spent on pages
- Device type (e.g., desktop, mobile)
- Browser type
Google Analytics helps us understand how visitors interact with our website, allowing us to enhance user experience. Google Analytics does not collect any personally identifiable information about you from Sanchya.in.
4. Sharing Your Information
We are committed to protecting your privacy. We will not share your personal information with any third party except in the following circumstances:
- Shipping Companies: We will share your name, delivery address, and phone number with trusted shipping partners like DTDC and Porter (or other relevant shipping providers) solely for the purpose of delivering your orders. These companies are obligated to protect your information and use it only for delivery purposes.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Consent
By using Sanchya.in, you consent to the collection and use of your information as described in this Privacy Policy.
7. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, so please review it periodically.